Policies

CG Fitness, Body and Mind Business Policies.

Privacy Policy

Cookie Policy

Qigong Instructor Dalston and Carlisle Cumbria - CG Fitness Body and Mind

Privacy Policy

Who are we?

We are CG Fitness Body & Mind, Moryn House, The Square, Dalston, Carlisle CA5 7PH

I provide high quality group fitness classes, personal training, lifestyle and fitness support & Corporate Traning

 

What does this Policy Cover?

CG Fitness Body & Mind take your personal data seriously. This policy:

  • sets out the types of personal data that we collect about you;

  • explains how and why we collect and use your personal data;

  • explains how long we keep your personal data for;

  • explains when, why and with who we will share your personal data;

  • sets out the legal basis we have for using your personal data;

  • explains the effect of refusing to provide the personal data requested;

  • explains the different rights and choices you have when it comes to your personal data; and

  • explains how we may contact you and how you can contact us.
     

Are you providing personal data about someone else?

If so, you must be authorised by that other person to share their personal data with us for the purposes and ways in which we will use and process their data as set out below.

Please do not share personal data about another person with us if you are not sure whether you are authorised to do so.

What personal data do we collect about you?

I collect the information necessary to allow me to market and promote business events via email for users that opt-in to our mailing list. This information includes your name, email address.

I collect the information necessary to allow me to manage enquiries via the contact form on the contact page. This information includes your name, email address, telephone and message.

Where do we collect personal data about you from?

The following are the different sources we may collect personal data about you from:

  • Directly from you. This is information you provide to us while you are signing up to the newsletter on the website or entering information on the contact form

  • From an agent/third party acting on your behalf.

  • Through publicly available sources. We use the following public sources:

    • Facebook

    • Twitter

    • Instagram

    • CG Fitness Body & Mind Website

 

How and why we use your personal data?

I use your personal data to ensure the safety and security of anyone who attends our premises. We will initially collect basic information on you such as contact details and then we may ask for additional information upon arrival, such as identity documents, to verify your identity.  

I collect the information necessary to allow us to market and promote club events via email for users that opt-in to our mailing list. This information includes your name, email address.

I use your personal data to be able to allow me to give you information on events, classes and other benefits that may be of interest to you, allowing me to operate the business efficiently. This information includes your name, email address, telephone number, address and the date of attendance at a class or event.

Who do we share your personal data with?

Your personal data may be shared with the employees, consultants and services providers that help me to operate the business to ensure enquires are responded to.

What legal basis do we have for using your information?

For anyone using our services or premises, our processing is necessary for our legitimate interests in that we need the information in order to be able to ensure their safety and security and to contact such persons for that purpose or to provide our services to them (e.g. checking your requirements for using our services or premises).

If you notify us of any health or disability requirements, then this may involve the processing of more detailed personal data including sensitive data such as health information that you or others provide about you. In that case we always ask for your consent before undertaking such processing.

For clients and members, we may also rely on our processing being necessary to perform a contract for you, for example in contacting you.

What happens if you do not provide us with the information we request or ask that we stop processing your information?

If you do not provide the personal data necessary, or withdraw your consent for the processing of your personal data, we may not be able to permit entry onto our premises or provide you with my services.

Do we make automated decisions concerning you?

No, we do not carry out automated decision making or automated profiling.

Do we use Cookies to collect personal data on you?

To provide better service to you on our websites, we use cookies to collect your personal data when you browse. See our cookie policy here for more details.

Do we transfer your data outside the EEA?

No, we do not transfer personal data out of the EEA.

What rights do you have in relation to the data we hold on you?

By law, you have a number of rights when it comes to your personal data. Further information and advice about your rights can be obtained from the data protection regulator in your country.

 

Rights

What does this mean?

1.     The right to be informed

You have the right to be provided with clear, transparent and easily understandable information about how we use your information and your rights. This is why we’re providing you with the information in this Policy.

2.     The right of access

You have the right to obtain access to your information (if we’re processing it), and certain other information (similar to that provided in this Privacy Policy).

This is so you’re aware and can check that we’re using your information in accordance with data protection law.

3.     The right to rectification

You are entitled to have your information corrected if it’s inaccurate or incomplete.

4.     The right to erasure

This is also known as ‘the right to be forgotten’ and, in simple terms, enables you to request the deletion or removal of your information where there’s no compelling reason for us to keep using it. This is not a general right to erasure; there are exceptions.

5.     The right to restrict processing

You have rights to ‘block’ or suppress further use of your information. When processing is restricted, we can still store your information, but may not use it further. We keep lists of people who have asked for further use of their information to be ‘blocked’ to make sure the restriction is respected in future.

6.     The right to data portability

You have rights to obtain and reuse your personal data for your own purposes across different services. For example, if you decide to switch to a new provider, this enables you to move, copy or transfer your information easily between our IT systems and theirs safely and securely, without affecting its usability.

7.     The right to object to processing

You have the right to object to certain types of processing, including processing for direct marketing (i.e. if you no longer want to be contacted with potential opportunities).

8.     The right to lodge a complaint

You have the right to lodge a complaint about the way we handle or process your personal data with your national data protection regulator.  The contact details for the UK Information Commissioner’s Office is provided below.

9.     The right to withdraw consent

If you have given your consent to anything we do with your personal data, you have the right to withdraw your consent at any time (although if you do so, it does not mean that anything we have done with your personal data with your consent up to that point is unlawful). This includes your right to withdraw consent to us using your personal data for marketing purposes.

 

We usually act on requests and provide information free of charge, but may charge a reasonable fee to cover our administrative costs of providing the information for:

  • baseless or excessive/repeated requests, or

  • further copies of the same information.

Alternatively, we may be entitled to refuse to act on the request.

Please consider your request responsibly before submitting it. We’ll respond as soon as we can. Generally, this will be within one month from when we receive your request but, if the request is going to take longer to deal with, we’ll come back to you and let you know.

How will I contact you?

We may contact you by phone, email or social media. If you prefer a particular contact means over another please just let us know.

 

How can you contact me?

If you are unhappy with how we’ve handled your information, or have further questions on the processing of your personal data, contact us here: CG Fitness Body & Mind, Moryn House, The Square, Dalston Carlisle, CA5 7PH clairegray1209@gmail.com

 

If you’re not satisfied with our response to any complaint or believe our processing of your information does not comply with data protection law, you can make a complaint to the Information Commissioner’s Office (ICO) using the following details:

Address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF

Telephone number: 0303 123 1113

Website: www.ico.org.uk

 

Cookie Policy

This is the Cookie Policy for CG Fitness Body and Mind.

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality.

For more general information on cookies, please read "What Are Cookies". Information regarding cookies from this Cookies Policy are from the Privacy Policy Generator.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately, in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore, it is recommended that you do not disable cookies.

The Cookies We Set

  • Surveys related cookies

From time to time we offer user surveys and questionnaires to provide you with interesting insights, helpful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already taken part in a survey or to provide you with accurate results after you change pages.

  • Forms related cookies

When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

  • Site preferences cookies

In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

  • This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

For more information on Google Analytics cookies, see the official Google Analytics page.

  • Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.

  • From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.

  • As we sell products it's important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.

  • We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Twitter, Facebook and Instagram, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.
     

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.

However if you are still looking for more information then you can contact us by email - clairegray1209@gmail.com